Shipping Policy

When it comes to online shopping, one of the key factors that customers consider is the shipping time. At Tiers Design Studio, we understand the importance of efficient shipping and strive to provide a seamless experience for our valued customers.

Shipping Timeframe

At Tiers Design Studio, we aim to ship your items within 5-7 business days. It's important to note that this timeframe does not include weekends or holidays. We want to ensure that you receive your order as quickly as possible, and we work diligently to process and ship your items in a timely manner.

Carrier Responsibility

Once your package is in the hands of the carrier, Tiers Design Studio is not responsible for any delays that may occur during the shipping process. While we strive to choose reliable carriers, unforeseen circumstances such as weather conditions or logistical challenges may impact the delivery timeframe. Rest assured, we will do our best to communicate any potential delays and keep you informed throughout the process.

Refund Policy

In the event that you need to return your order, please note that shipping charges will not be refunded. We understand that returning an item can be inconvenient, and we apologize for any inconvenience caused. However, shipping charges are non-refundable as they cover the cost of transporting the package to you.

Customer Satisfaction

At Tiers Design Studio, your satisfaction is our top priority. We strive to provide you with high-quality products and exceptional customer service. If you have any questions or concerns regarding your order or shipping, please do not hesitate to contact us. Our dedicated team is here to assist you and ensure that you have a positive shopping experience.

Thank you for choosing Tiers Design Studio. We appreciate your business and look forward to serving you again in the future.